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Returns And Exchange

If A Customer Is Unsatisfied With Their Order For Any Reason The Item/s In Question Can Be Returned To For An Exchange Or Refund Within 10 Days Of Delivery.

If A Refund Is Processed This Will Also Be Refunded In Gbp Pounds.

We Cannot Offer Exchanges Or Returns Of Merchandise That Require Cites Documentation To Travel.


Shipping, Insurance And Delivery

Orders Are Shipped Within 2-3 Working Days Of Received Payment.
During New Phase Launches Shipping Time May Be Delayed Due To A Large Amount Of Orders Being Placed.

Items Are Insured By Dhl During Delivery. Once The Package Is Signed For At The Stated Address By The Client The Insurance Is No Longer Valid And Responsibility Is Transferred To The Customer.

We Ship With Dhl And Require Signature Upon Receipt. If The Client Instructs Dhl Contrary To This Requirement, The Responsibility For The Package's Security Lies Solely With The Client.

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